Context effects in the evaluation of business-to-business brand alliances
نویسندگان
چکیده
a r t i c l e i n f o Brand alliances in the business-to-business domain are becoming increasingly popular. This study investigates the impact of context-related effects on the formation of evaluation perceptions in B2B brand alliances. Assimilation and contrast effects represent the conceptual framework. Employing an experimental design we test the influence of two contextual factors on a range of product attributes: quality perceptions of the known brand ally (valence), and amount of information provided for the brand alliance. Using data collected from a cross section sample of large B2B UK companies we report assimilation effects across different product attributes of the alliance. Positive valence of the known brand ally results in higher evaluations of the brand alliance. In terms of provision of information, we find that, (a) unlike consumer markets, in the B2B domain higher evaluations are the result of detailed information, and (b) the impact of detailed information is significant only for tangible product attributes. Further, we find that valence of the known brand ally and amount of information provided are independent factors. The results add significantly to the knowledge on context effects in B2B brand alliances and lead to a number of managerial recommendations on partner selection and marketing communication of new brand alliances. An increasing emphasis on branding activities is evident in B2B markets. Papers in the recent IMM special issue on branding (IMM, 2011) articulate the importance of branding in the B2B domain and provide commentaries on the benefits, implementation, and role of branding in B2B markets. The contributors to the IMM special issue concur in their assessment that, (a) much of the B2B literature is grounded on theories developed in B2C, (b) despite recently expanded academic interest, the field remains under-researched (especially compared to B2C branding), and (c) the related literature lacks systematic treatment, thus resulting in a fragmented body of knowledge. Despite evidence of its application in a wide range of commercial activities , an area of B2B branding that remains under-researched is brand alliances, also referred to as co-branding. Brand alliances range from initiatives that present several brands in a single advertisement (e.g., Sony Ericsson and Carphone Warehouse), to cause-related brand alliances (e.g., Royal Mail Group and the Barnardo's children's charity), and dual-branded products (e.g., Flash with Febreze). Brand alliances benefit the partners through reputation endorsement and access to resources and competencies, such as distribution and technology An examination …
منابع مشابه
Context Effects in the Evaluation of Business - to - Business Brand
Brand alliances in the business-to-business domain are becoming increasingly popular. This study investigates the impact of context-related effects on the formation of evaluation perceptions in B2B brand alliances. Assimilation and contrast effects represent the conceptual framework. Employing an experimental design we test the influence of two contextual factors on a range of product attribute...
متن کاملSelecting the Right Cause from the Right Category: Does the Role of Product Category Matter in Cause-Brand Alliance? A Case Study of Students in Shanghai Universities
Increased competition is making it difficult to distinguish products solely by attributes, creating room for cause-related marketing. In this study with a sample of 322 university students, we evaluated the changes in consumer attitudes toward cause and brand as consequences of Cause Brand Alliance (CBA), by using the product category as moderator. Four popular brands from two product categorie...
متن کاملA survey of the effects of brand value on customer satisfaction in pharmaceutical and biological industries
The purpose of this study was to describe how companies in pharmaceutical and biological sectors can ensure their position in different markets by relying on sustainable, competitive advantages, resulting from the use of a well-defined marketing model with particular emphasis on brand improvement. As competition becomes more intense among companies and phenomena such as global marketing grow in...
متن کاملInvestigating the Effects of Brand Identity on Customer Loyalty from Social Identity Perspective
A key challenge to brand managers is how to gain a better understanding of the relationship between brand and customer loyalty constructs. Researchers have recognized that brand identity plays a key role in brand management. The purpose of this paper is to investigate the effect of brand identity and brand identification on brand loyalty through perceived value, customer satisfaction, and trust...
متن کاملThe Influence of Customer Value Co-Creation Behavior on SME Brand Equity: An Empirical Analysis
Competition in the service industry is intense. To deliver value-added services, more companies are focusing on consumers as a powerful means of establishing firm performance through dialog, participation, and engagement. However, scant research has been conducted to examine whether customer value co-creation can boost brand equity, particularly among SMEs. To address these shortcomings in the ...
متن کامل